Frequently Asked Questions

Yes, you MUST re-enroll and establish a username and NEW password for both online and mobile banking. You will need to know your full member number to enroll in our new online banking and mobile banking systems. Currently, you can find this number within online and mobile banking or you can stop by the credit union to request a membership card with your member account number on it.

Yes.

iOS and Android devices are able to use the Fremont Federal Credit Union mobile banking app. This includes, but is not limited to, iPhone, iPad, Android-enabled tablets, and Android-enabled smartphones.

Because our upgraded system is person-centric, not account-centric, the username and password you use to “log in” the first time to the new online or mobile banking will be the one that will permanently be kept. When you sign in, you will see all of your accounts, and you no longer need to have multiple usernames and passwords for your multiple primary accounts.

Since you have to re-enroll you will need to change your password.

Since you need to re-enroll, you can change your username or can keep it the same.