Upgrade FAQs
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Online Banking

System Upgrade Noon to 7

Systems Upgrade Frequently Asked Questions

FAQ Sections

About the Upgrade

Upgrade Weekend

Member Numbers and Account Suffixes

Statements

Debit and Credit Cards

Transfers & Bill Payments

Checks

Account History

Nicknames on Account

Online and Mobile Banking & Apps

For all the important information surrounding Online Banking, including Features, Enhancements, and Downtime, please refer to our Online & Mobile Banking Upgrade page.

Cache & Cookies 

One aspect of time savings relates to your online experience and ability to access updated information easily.

Web browsers you visit often will remember (cache) certain things such as logos, images, and content. At times, you'll need to clear your cached history folder to view updated content. By clearing your cache, you're telling your computer to delete information that your web browser has stored in the memory. Then, you will view updates to a website page that were not showing due to previously stored information.

Here's how to clear your cache on each web browser for your desktop computers:

Quicken

We are waiting on a verification process by the software companies, but you're still able to access CSV to QIF or QFX by following these steps:

How to convert CSV to QIF

Once you have your QIF, follow the steps here to upload to LessAccounting: http://lessaccounting.groovehq.com/knowledge_base/topics/my-bank-isnt-supported-or-i-prefer-to-manually-enter-my-data-how-do-i-set-up-my-bank-account.

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